This page was last updated on 14th Apr 2026
Eilean Shona is part of the Eilean Shona Collective LLP. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Eilean Shona Collective LLP is the Data Controller and are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
We have appointed a Data Protection Officer who is in charge of privacy related matters. If you have any questions about this privacy notice, please contact the Data Protection Officer using the following details
- Email : dpo@eileanshona.com
- Call : +44 1967 431249
- Write to : Eilean Shona, Argyll, Scotland, PH36 4LR
What data do we collect?
Eilean Shona Collective LLP collects the following data:
- Personal identification information (Name, email address, phone number, address etc.)
- Credit card or other payment information
- When we use analytical cookies, your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
- Information about third parties
- Any other information provided by you to us via this website or our online presence, or otherwise required by us or provided by you.
How do we collect your data?
You directly provide Eilean Shona Collective LLP with most of the data we collect. We collect data and process data when you:
- Make a booking of any of our accommodations
- Voluntarily sign up to receive our email newsletter or other email correspondence
- Use or view our website via your browser’s cookies
How will we use your data?
Eilean Shona Collective LLP acts as the Data Controller and Data Protection Officer.
We collect your data so that we can:
- Process and manage your booking
- Email you with offers we think you might like
- Better understand your use of our website
When Eilean Shona Collective LLP processes your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Eilean Shona Collective LLP will will never sell your information to any third party.
How long do we keep your data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely destroy your personal data in accordance with applicable laws and regulations.
Marketing communications
Eilean Shona Collective LLP would like to send you information about offers or events we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Eilean Shona from contacting you for marketing purposes or giving your data to other members of Eilean Shona Collective LLP.
If you no longer wish to be contacted for marketing purposes, please send your request via email to dpo@eileanshona.com.
Transfers outside the European Economic Area (‘EEA’)
To provide our services, we may transfer the personal information we collect to countries outside of the UK or EEA which do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.
We ensure your data is protected to EEA/UK standards using appropriate safeguards, such as standard contractual clauses, with trusted third parties (e.g., service providers). Contact us for details on these safeguards or to exercise your GDPR rights.
What are your data protection rights?
Eilean Shona Collective LLP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Eilean Shona Collective LLP for a copy of the personal data we hold on file. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Eilean Shona Collective LLP correct any information you believe is inaccurate. You also have the right to request Eilean Shona Collective LLP to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Eilean Shona Collective LLP erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Eilean Shona Collective LLP restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Eilean Shona Collective LLP's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Eilean Shona Collective LLP transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to lodge a complaint - If you believe your rights have been violated during the processing of your personal data, you may lodge your complaint with a supervisory authority, also known as a Data Protection Authority (DPA).
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by any of the following methods:
- Email : dpo@eileanshona.com
- Call us at : +44 1967 431249
- Or write to us at : Eilean Shona House, Argyll, Scotland, PH36 4LR
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit https://allaboutcookies.org.
How do we use cookies?
Eilean Shona uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website
- Keeping you signed in (where appropriate)
- Tracking Ads traffic
- Helping display media from other websites
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Strictly necessary - These cookies are essential to enable you to use our website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be adequately provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
- Performance - These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
- Functionality - These cookies allow our website to remember choices you make and provide enhanced features. They may also be used to provide services you have requested such as viewing a video. The information these cookies collect is usually anonymised.
- Advertising – These cookies collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may occasionally share limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, please note that some of our website features may not function as a result.
Privacy policies of other websites
The Eilean Shona website contains links to other websites, such as our booking provider, or other associated websites. Our privacy policy applies only to our website eileanshona.com, so if you click on a link to another website, you are advised to read their own privacy policy.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
- Email : dpo@eileanshona.com
- Call us at : +44 1967 431249
- Or write to us at : Eilean Shona House, Argyll, Scotland, PH36 4LR
Key contacts
- Data Controller - Eilean Shona Collective LLP
- Data Controller representative - Lauren Dorman: dpo@eileanshona.com
- Data Protection Officer - Lauren Dorman: dpo@eileanshona.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office through their website ico.gov.uk.